Terms and Conditions – Pretty Rubbish – Maria Terry Design

Welcome to Pretty Rubbish! By purchasing from our website, you agree to the following terms and conditions. Please read these terms carefully as they set out the rights and responsibilities between Pretty Rubbish and our customers.

Last Updated: 30/11/24

1) General Information

Pretty Rubbish is a brand that offers unique, handcrafted jewellery and homeware made from recycled materials, created by Maria Terry Design. Each product is one-of-a-kind, and there may be slight variations in colour, shape, or size. No two products are the same, and once a style is sold out, it is sold out unless restocked.

2) Eligibility to Purchase

To purchase items from Pretty Rubbish, you must be at least 18 years of age or have the consent of a parent or legal guardian. By placing an order, you confirm that all information provided is accurate and complete.

3) Product Information

Pretty Rubbish is a brand that offers unique, handcrafted jewellery and homeware made from recycled materials, created by Maria Terry Design. Each product is one-of-a-kind, and there may be slight variations in colour, shape, or size. No two products are the same, and the celebration is in the imperfections!

Each Pretty Rubbish item is unique due to the nature of recycled materials and the handmade process. As a result:

  • Colours, textures, and shapes may vary slightly from product images.
  • Products are made from melted HDPE plastics, which include drinks bottles, milk cartons and bottle caps. You may even see some text melted down from the bottle caps that says ‘Recycle Me’!
  • Any other materials incorporated into the designs for structural or decorative purposes are solely made up of reclaimed materials from local workshops, such as discarded cast acrylic.
  • All dimensions are approximate and provided for general reference only.
  • Commissions or requests for certain colours and styles can be made directly to Maria Terry Design, who will assess each case individually based on availability of certain materials and manufacturing time. Personal commissions are subject to fluctuations in price based on factors such as scale, materials, design etc.
  • Sorry but at the moment we can only ship to UK customers, this is in order to keep the carbon footprint of the company as low as possible. If you are an international customer and would like to order, please get in contact directly to discuss.

4) Ordering and Payment

  • Pricing: All prices are listed in Pounds Sterling (GBP) and include applicable taxes unless stated otherwise. Prices are subject to change without notice.
  • Payment: We only accept payments via PayPal. Payment must be received in full before the order is processed.
  • Order Confirmation: Upon placing an order, you will receive an order confirmation via email. This does not guarantee acceptance of your order. Pretty Rubbish reserves the right to refuse or cancel any order for reasons including limited stock, inaccuracies, or suspicion of fraud.

5) Shipping and Delivery

  • Shipping Rates and Delivery Times: Shipping rates and estimated delivery times vary by destination and will be calculated at checkout. Pretty Rubbish is not responsible for delays caused by shipping carriers or customs.
  • International Shipping: We currently do not cover international shipping to keep the carbon footprint of the company as low as possible. If you are an international customer and would like to order, please get in contact directly to discuss.
  • Order Tracking: Once shipped, you will receive a tracking number to monitor your order. Please contact us if you experience any issues with delivery.

6) Returns and Exchanges

  • Eligibility for Returns: Due to the unique, handcrafted nature of our products, we accept returns only for broken or defective items upon delivery. Items must be unused, in original packaging, and returned within 14 days of receiving the order.
  • Return Process: Contact us at prettyrubbish@gmail.com with your order number and details of the issue. Once approved, instructions will be provided on how to return the item.
  • Refunds: Approved returns will be refunded to the original payment method, excluding any shipping fees.
  • Exchanges: Exchanges are not offered as each item is one-of-a-kind. If a replacement is necessary due to a defect, we will provide a similar item or issue a refund.

7) Intellectual Property

All content on the Pretty Rubbish Shop page, including but not limited to logos, images, designs, and text, is the intellectual property of Maria Terry Design or licensed to Maria Terry Design. You may not reproduce, distribute, or exploit any content without prior written permission.

8) Limitation of Liability

Pretty Rubbish is not liable for any direct, indirect, incidental, or consequential damages that may result from the use of our products or website. Our liability for any claim related to a purchase is limited to the amount you paid for the product.

9) Privacy Policy

Your privacy is important to us. Any personal information collected during your purchase will be handled according to our Privacy Policy. We do not sell or share your information with third parties except as necessary to process your order.

10) Governing Law

These terms and conditions are governed by the laws of the United Kingdom. Any disputes arising from these terms or your use of the Pretty Rubbish website will be resolved exclusively in British courts.

11) Changes to Terms and Conditions

Pretty Rubbish reserves the right to amend these terms and conditions at any time. Any changes will be posted on this page, and your continued use of the website signifies acceptance of the updated terms.

12) Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at:

Pretty Rubbish Customer Service

Email: prettyrubbish@mariaterrydesign.co.uk

Thank you for supporting Pretty Rubbish and our commitment to sustainable, fun, unique designs.